Frequently Asked Questions

This platform is designed for both educators and students. It allows educators to register, upload their multiple-choice questions in PDF format, and convert them into interactive online quizzes. For students, it provides a free and accessible way to take these quizzes without needing to register.

For students, access is completely free. For educators, you receive 5 free credits upon registration to try the service. After that, we sell credits in bundles. The current price is RM15 for 10 credits, where one credit is used per PDF upload.

Yes! To claim your free welcome gift, follow these steps:
1. After registering, navigate to your "My Profile" page.
2. Find the "Account Actions" section.
3. Enter the promo code WELCOME2025 in the field and submit.
You will receive 10 free credits instantly! This offer is on a first-come, first-serve basis.

Please don't panic, most errors have a simple solution. Based on the error you see, please follow these steps:

• If you see an error like the one below (file processing failure), your credit will be automatically refunded to your account.
• If you see an error after complete editing a quiz (as shown in the second image), please try to click the "Submit All" button again.
• If you encounter any other type of error or if the problem continues, kindly send an email with a screenshot to admin@latihan-digital.com so we can assist you.

Our system uses advanced parsing technology to analyze the structure of your uploaded PDF, identify questions and options, and automatically generate an interactive quiz format. For best results, please ensure your PDF is well-formatted and text-based (not a scanned image).

If you run into any technical issues or have questions, you can email us directly at admin@latihan-digital.com. Our support team aims to respond to all inquiries within 24-48 hours.